While visiting London a month ago, my partner developed a very high temperature and chills. Thankfully the concierge suggested phoning Doctorcall, and what a blessing that turned out to be! Within a short time Dr. Sheehan came and not only diagnosed my partner very efficiently but also gave him advice regarding some of his health issues. Also, his reassuring demeanor calmed our strained nerves quickly. We're grateful that we were in such good hands and recommend this service highly.

Our doctor was fantastic. He went far and away beyond what could be expected. Supporting both my husband and I through very painful gall stones. He stayed in touch, followed up and got us into private hospital within the hour. Amazing

I’m so happy that I have found Doctorcall plus Dr. Patrick Sheehan who helped me so much. I’m really grateful for that. It saves my life.

Muy buena atencion. Llego dentro del horario estipulado. Muy dispuesto el dr. a entendernos ya que no hablabamos el mismo idioma. Recomiendo!

The GP asked me questions and actually listened to what I had to say. He was warm, friendly, and had a great bedside manner - although we were seated in the living room.

It was on a Sunday afternoon, and I was in bad stomach pain. So I asked for help at DoctorCall. A fully qualified physician soon arrived to see me. He found the reason for the pain and gave me instructions about the treatment I needed. I followed his advice and in a very short time was feeeling much better. I find DoctorCall a very good service, fast and reliable.

The Concierge at my Hotel recommended this service. It was quick and efficient. However £120 is a lot of money! But the fault was mine in leaving some necessary medications behind whilst I travelled away.

Doctor attended promptly and was extremely pleasant. Relieved some of my symptoms. Arranged my admission to hospital very quickly.

Excellent experience and efficient doctors

Great service quick reliable has medication to start straight away without having to leave room. Little expensive, but well worth it 😊 Back to holiday 😉

excellent treatment & full attention

Excellent service, very professional and understanding.

Estoy contenta y agradecida con el servicio que se me ha brindado, aprecio su rapidez para concertarme una cita, el personal muy amable y atentos, los recomiendo ampliamente.

Very efficient and great doctors!

Great service. Doctor was very kind and thorough. They were in touch all the time.

I was in a real medical bind on my trip to London this past July. Thanks to Doctorcall team and Dr. Torres, my problem was resolved immediately, with zero hassle or stress. I cannot recommend these guys enough.

Fast, thorough and easy to arrange appointment and obtain a new prescription (I left one one at home)

Good

Super efficient and helpful!

Simply just here when you need !

Prompt and friendly service. reassuring doctor. Great bedside manners

As a visitor to London and in need of medical support, Doctorcall was effective and efficient. I even had a laugh with the ladies that I interacted with, who discussed my case with the doctor. Result - I received my medication on time... Worked really well.

First class service, trustworthy and professional

Super responsiveness, sent an experienced doctor with the right meds to me ahead of expectations. Very satisfied with the service

Extraordinario servicio. Importantísimo para cuando uno viaja al exterior. En Londres nos atendieron muy profesionalmente y respondieron rápidamente a nuestro pedido. Felicitaciones!

Great experience. Don’t know what I would have done without the the doctor’s visit.

So easy and helpful!

Quick response, professional and thorough. Excellent service all round and was very convenient for me when I needed prompt treatment for a rapidly spreading infection (it was Sunday so my only other option would be to go to A&E). I had a telephone consultation and the doctor was very friendly and quickly able to diagnose the problem via video and photos. I would use this service again without hesitation

Incredibly helpful.

Excellent!!

Excellent Service. We had a plane to catch & a very sick daughter. Rang the receptionist (Sarah) who was so helpful and lovely, she found a Dr who got to our hotel within 30mins. Dr Mahmoud was professional and assisted us with a script straight away. Invoice and medical report followed quickly via email. Better service than at home. Highly recommend.

The doctor was on time. Courteous and very professional. He diagnosed what was wrong, and gave me recommendations if what to do.

Recently l was in need of a doctor as a tourist. Doctorcall came to my hotel and promptly and was able to diagnose my condition, after conducting some on the spot tests. He prescribed medication that solved my problem alowing me to continue my trip. Thank you for your thorough compassionate and professional service.

Due to the Israel-Iran war I was stuck in London without medications. Your professional help closed the gap with the exception of one specific drug. Sincerely. Orna

He was very professional and checked every details of my problem . My BP, oxygen level -ears and diagnosed it accordingly

Incredibly helpful, friendly and timely support. From day 1, seeing a Doctor who came to my house to 3 months later post surgery dealing with the admin team to liaise with insurance. They have been all round exceptional and I would highly recommend Doctorcall to anyone and everyone I know.

This is an incredibly helpful service—especially if you’re a foreigner in London and find yourself needing urgent medical advice for your child on a Sunday. We’re grateful our hotel concierge told us about Doctorcall in time. They quickly arranged a doctor for us, and within an hour, we had an online consultation. The medical advice we received was professional and timely. Highly recommended!

Amelia [Patient Advisor], & Sarah [Patient Advisor],they answered the phone and booked me in. They were so kind and honestly angels. And the Dr. i spoke to on the phone was Dr Akash Bhagalia. He was so nice, kind, caring, sympathetic and honestly i hope DoctorCall Ltd. realises what great assets to the team they are and the value they bring.

Doctorcall is a fantastic service for medical care at home whenever I need medical attention either out of my personal doctors' hours or when I need care that does not rise to the severity of emergency care at a hospital. I feel safe and well taken care of with Doctorcall!

Brilliant I wish I had used this service before thank you

As always, good professional and prompt attention.

My daughter was unwell and I found this service on Google. The dr was with us within an hour- very professional and prompt service

Very professional service

Prompt, professional and efficient service. Highly recommended.

Excellent, prompt responses from all members of the service, from bookings, enquiries and consultations. It makes me very secure that I am recieiving the nest of help and advice.

„Wunder“bar!!! Und absolut empfehlenswert.

My husband, who is elderly, has needed help from Doctorcall on several occasions, including at a weekend and when he had to be admitted. The doctors have invariably been knowledgeable, empathetic and helpful in every way. We wouldn't be without the membership.

Efficient annual check up. Thank you.

Quick response from pleasant and knowledgeable doctor.

Very efficient service. Doctor was very polite and explained everything in detail and suggested what to do immediately.

I first used Doctorcall in the summer of 2024 when I had horrendous back pain (I've had spinal surgery before) and my GP response was poor. I called them out and Dr Sheehan came to my house and he was excellent. I was so impressed I became a member and have used their services twice since then with excellent service both times. I can highly recommend.

Great service! At home doctors always fast and very professional.

The doctor was very friendly and helpful - I followed their recommendations and am happy with their advise.

Really excellent support for second opinion and recommended next steps, reassurance a wonderful skill, thank you!

Dr Sheehan is exceptional

Became ill in a hotel in London. Concierge set me up with this service and could not be more impressed. Professional, comprehensive, sensitive and fast. They tele-diagnosed me and there was a prescription waiting for me by the time I walked to the pharmacy. Great , great service

I got a call very soon and the doctor was very helpful

Excellent service. The doctor that came was really helpful, thorough and took his time in assessing my daughter. Since starting his medication, she is much better. Highly recommend

Doctor came to our hotel really quickly for diagnosis and pre admitted my wife to the acute health unit at the hospital. Thank you very much.

quick and easy

efficient and quick affordable service.

I arrived in London very ill with a respiratory infection after a month long sojourn in a country where I don't speak the language and was therefore hesitant to seek medical advice. The hotel concierge contacted Doctorcall who, for a reasonable fee (by US standards) sent a doctor to my hotel room within two hours. Dr. Thompson was, by far, the best diagnostician I have encountered in my 73 years. He assessed my situation ("You are very sick"), prescribed numerous medications for the infections in my lungs, eyes and ears (and thrush mouth!) AND supplied most of the medications directly from his bag. He also told me that I could not fly home without rupturing my ear drum until the medication cleared the infection. Good to know!! I will be forever grateful that I was able to get timely, accurate and extremely helpful medical help in such a convenient manner.

So convenient, friendly and professional. I had spent hours trying to get a prescription via my local pharmacy (but was too old); tried 111 but, because of my age, had to speak to a clinician except they weren’t available for 48 hours. Within half an hour, I had spoken to a DoctorCall GP and had my prescription. What efficiency!

Excellent service and attention

I couldn't get an appointment at my surgery for love or money. This was my first time using this service, and from start to finish (receiving an electronic prescription), it took me 3 hours without having to leave the house. I would definitely recommend to others. Thank you : )

Service was fast and extremely good!! I will always recommend them

We have some ongoing health challenges and feel extremely lucky to have Doctorcall on our team. Dr. Sheehan is absolutely a gem, knowledgable and caring and a very nice man. Given our challenging circumstances it is a real boon to be able to be seen in our home by this excellent physician.

I have twice used Doctorcall recently. First time I was feeling awful and asked my own GP and had visited A and E with no joy at either visit. The Doctorcall doctor came round and discovered I had Coviid. No one else had thought to do test. Second time was a similar experience. Feeling awful and had a negative test for a UTI a fortnight ago. The doctor suggested I had a new UTI or perhaps the old one had returned. I thought it was pointless to do a test but he insisted and sure enough he was right. These are small things - but important things. Both doctors insisted simply on being thorough and taking nothing for granted, with very good results for me. They went back to basics. Both were very nice and reassuring. Worth every penny despite friends scoffing and saying I was wasting my money. I wasn't. Of course it is good to have a doctor who knows you well, but sometimes they know you too well. A fresh eye in these cases was - wel - just what the doctor ordered.

The Doctor was here within an hour. Thorough check of my daughter. I thought she may have pneumonia.

Doctorcall has been there for me and my family in times of need, when GPs are closed and it's out of hours. I always speak to a doctor within a few hours and have treatment if needed straight away. It's very reassuring knowing I have this support. Thanks to the whole team!

Superb service! Thank you so much. So nice to be reassured and have the right medication.

Excellent service. Very caring. I was SO worried. Left my meications at home (from US), and they were able to help me get what I needed until I returned home.

It is so reassuring to know that Doctorcall is available to come to my home anytime of the day or night and can provide and suggest the appropriate medical care.

Brilliant service. Extremely experieneced and knowledgable home GP visits within 2-3 hours. Used for both our kids (aged 14 and under) and excellent at dealing with younger patients. Thank you!

We were visiting the UK from Australia and my wife caught pneumonia. As the NHS would not look at us only in A & E we called Doctor Call. Was in the evening and we had a doctor come to our hotel the following morning, he had her checked into a hospital within a couple of hours. Fantastic service, highly recommend if you’re visiting the Uk and staying in London.

I had a very positive experience. I was stressed as we had to leave for the airport by 10 AM and the doctor arrived at 9:30 as promised. I was very impressed with Dr. Sheehan and found him knowledgeable, professional and best of all very personable. Dr. Sheehan helped me with my clogged ears and gave me nasal spray and peace of mind before flying home. Many thanks. Cheers

I’m so grateful to DoctorCall for the prompt response every time, and in times of serious medical needs. The quality of care, the empathy and professionalism of the doctors - is exceptional.

The doctor was knowledgeable, very helpful, very polite. He gave us assurance and confidence to continue our travels.

I am very grateful to Dr Drury who correctly diagnosed my tendonitis/bursitis and gave me medication that after a few days has completely cured the problem.

The London team was welcoming and patiently listened to my condition. Explaining the type of medical care and accustomed health behaviors in the States, the doctor was able to note the differences. I was promptly given a plan of care/medication to use for the purpose of my visit. Would definitely recommend to US patients in need of urgent care and looking for professional healthcare expertise accounting for cultural differences in medical care! (Review-Shivani) May 2024

Doctor Call responded professionally and quickly in regard to my request for a Doctor home visit. I was kept up to date on timings. The Doctor was friendly, efficient, professional and reassuring. He also had a sense of humour which helps enormously when one is not feeling well. Thank you Doctor Call I will definitely use your services again if I need a home visit.

Good consultation with Dr. Recommended.

Doctor was thorough and listened carefully about my symptoms and provided care needed to recover.

Very happy with the service. Visitinh from Australia and wife was feeling unwell. The doctor arrived at our hotel and was very helpful.

On our visit to London I experienced pain running from my back running down my legs. The hotel recommended Doctorcall and arranged for them to visit me at my hotel room. Dr Munoz arrived within an hour and diagnosed it as muscle spasm. He gave me a shot and medication to take. I was up and running within a few hours and was able to continue with my vacation.

Excellent doctor, issues resolved. Greatly appreciated.

We have only had great responses with great results. This is a wonderful service!

I turned to Doctorcall in some desperation when my brother badly hurt his foot and his NHS GP (5 mins walk away) made no effort to visit or look at photos. I managed to arrange a visit with Doctorcall for a time that suited us. The Doctorcall GP was very well presented, in all an upbeat and encouraging presence, and managed to diagnose and advise in a positive and calming way without panicking anyone to rush off to A&E. Painkillers were also dispensed and I was left equipped to report to my brother's NHS GP for further investigations. The reception staff at Doctorcall were also polite and helpful at all times. I would definitely call Doctorcall again should the need arise.

Fantastic service! My daughter had a high temperature and sore throat over Easter bank holiday weekend which wasn’t settling with calpol/ neurofen so suspected needed anti biotics, we were due to fly to Thailand the same day that her temperature spiked again. I booked a same day phonecall consultation, the doctor rang me within 2 hours and asked relevant questions before emailing a prescription for anti biotics almost immediately after the phonecall. Wouldn’t hesitate to use this company again if unable to access local GP. Thank you. * please read info as boots pharmacy do not accept e- prescriptions and I went there first not realising, which was my fault as clearly says on prescription email boots chemist not accepting this service. I went to Asda pharmacy and was no problem.

Very quick helpful and pleasant assistance. Reassuring doctor. I have used this service on 3 previous occasions and can only say that their efficiency and reliability is excellent.

It was an urgent call, the friendly lady of reception offered immediately a house visit. The Doctor Candido Munoz came very quickly. He took his time to make a complete visit of my wife. Thanks Heaven, the Doctor was a Spanish speaker, so conversation with my wife was easy. Thanks for your help, it was great.

The doctor arrived and very quickly helped me with both diagnosis and treatment. It allowed me to continue with my vacation. he was completely helpful, and we were very glad we had this service as an option!

Amazing experience!

The doctor examined the patient throughly. He then discussed his medical history for better understanding. The doctor then tried to explain us the situation in simple terms. He is an expert and extremely professional doctor. Regards Nisha

Dr chakrabarti saved my mother’s life. We’re so grateful!

Comodísimo, te envían un médico a la habitación del hotel, en nuestro caso, la Dra. Laura López Álvarez, que además de hablar español y ser encantadora nos dejó los medicamentos necesarios. Muchas gracias!

While packing in my hotel room for a flight the next morning, I carried the suitcase from the bed to the floor. This caused tremendous pain on the back of one thigh and I collapsed to the floor. When my wife returned we called Doctorcall. The attending Doctor was extremely caring, professional and reassuring. He diagnosed a bruised hamstring and prescribed me some painkilleres. We are very glad to have been given the all clear to fly the next morning which went well with Airline assistance. I am very much better now 2 days after the accident and would not hesitate to recommend Doctorcall to anyone who has an emergency or needs medical attendance and has private insurance coverage.

Very good service today, we needed a doctor at the last minute for a home visit. Emilia went far and beyond to try and get us a doctor because we were outside of scope from London. Dr Santo arrived today and was very professional and we can’t thank him enough. He even called back this evening as a follow up to see how things were. Very good service highly recommend. Thank you very much

Good

Excellent service, provided a much needed e-prescription over Easter after a thorough telephone consultation. Thank you Doctorcall!