Put your health first with Doctorcall membership
Doctorcall membership is designed for the ultimate peace of mind with unrivalled access to your doctor ensuring continuity of care for you and your family.
Doctorcall membership brings together the best of traditional values such as being able to see the same doctor without leaving your home with modern technology, giving you live arrival times and 24/7/365 healthcare.
Become a member!
Annual Membership only*
With over 30 years of innovation in private primary care, Doctorcall was founded on the principle of redefining medical services for the better. Presently, no one else in Greater London offers a concierge medical service that provides a personal visit from your selected GP 24/7, 365 days a year, complete with live arrival times – all aimed at ensuring your peace of mind.
Wherever you are in the world, personalised medical advice is just a phone call or video appointment away with your Doctorcall GP. All conveniently wrapped up in a single app on your phone or available through a simple call, giving you control over your healthcare journey.
Doctorcall membership is an annual commitment, paid monthly. Terms apply
Choose the Doctorcall membership that is right for you…
Choose Concierge Membership and your doctor will come to you anywhere in London or by telephone or video call anywhere in the world as often as you need (subject to fair use of course). Your unhurried but timely appointments mean this is the ultimate peace of mind. You’ll also be able to schedule an annual check-up at home which includes:
- Catch up with your doctor to update your medical history
- Check your height, weight, waist, blood pressure, heart, skin, moles and address any questions you might have about your health and wellbeing.
Concierge membership is suitable for anyone who is looking for peace of mind, continuity of care and the convenience of your doctor being on hand 24/7/365. Concierge membership is tailored for individuals in general good health who need to see a doctor occasionally.
As an Assured member, you get all the main benefits of membership, reduced prices for each doctor visit, and telemedicine consultations. Assured membership gives peace of mind to anyone who may have unplanned medical needs and should see a doctor at short notice.
Buy online or download the app and register to enjoy all the membership benefits today.
How do I sign up for membership?
Download the App and follow the instructions or call us on 0207 535 1799.
How can I upgrade my membership?
You can upgrade at anytime by calling us on 0345 257 0345.
Can more than one person be covered by the same membership?
Each membership is for one person (adult or child) only.
Is membership available throughout the UK?
Yes but please note that our visiting doctor service is only available within the M25 area of Greater London. However, our telephone and video appointments can be made from anywhere.
Will the Doctorcall App have my medical records and booking history?
Yes, you can login to your App and to see your booking history, prescriptions and future appointments. Your full medical records will not be shown in the App.
What is included in the Annual Checkup?
You’ll be able to schedule an annual check-up at home which includes
• Catch up with your doctor to update your medical history
• Check your height, weight, waist, blood pressure, heart, skin, moles and address any questions you might have about your health and wellbeing.
Where can I redeem my flu vaccination voucher?
Doctorcall flu vouchers can be redeemed at ‘000s of pharmacies and retailers across the UK. To find your nearest one visit, please click here.
Can I choose my preferred doctor for the next appointment?
This feature is available for Concierge Members only and subject to availability at the time of booking.
How do I pay my membership subscription?
Payment is taken monthly using the credit or debit card provided. This can be done either through the App or by calling 0207 535 1799.
Do I pay anything extra?
Concierge Members enjoy doctor visits and telephone/video appointments when you need them. All other members benefit from discounted doctor visits.
If you require medication to be dispensed during the visit then there will be a charge for this which can be provided at the time. Prescriptions are usually free of charge.
Occasionally, there are other charges applicable such as a ‘pre-book fee’ if you wish to arrange for a doctor to see you at a specific time, or waiting time fees if the doctor is kept waiting.
Referrals by Doctorcall is complementary but please check fees and charges with any 3rd party.
Our full price list is available on request.
How can I cancel the membership?
If you wish to cancel the membership after the minimum term of 12 months, you may give 30 days’ notice by emailing firstname.lastname@example.org