“I personally don’t think my mother would still be with us, were it not for your care.”
That was the message we received from a patient’s daughter. Her mother had been going through an incredibly difficult time. She was quieter than usual, spending most of her days on the bed, and the family had been told it was likely late-stage dementia.
But during a Doctorcall visit, one of our GPs took a closer look. After a careful consultation and some urgent blood tests, the real issue came to light, an infection that had gone unnoticed. With the right treatment her mother started to regain energy. She was soon up and about again, more herself , and her family got back precious moments they weren’t sure they’d have.
What stayed with her daughter wasn’t just the medical turnaround, but the interaction itself. The way our GP spoke to the patient’s husband, asking about his time in the Navy. The warmth. The time taken. The feeling of being cared for, not just treated.
That’s something we believe in deeply at Doctorcall. Whether we’re visiting someone’s home, a hotel, or arranging a video consultation, care is never just clinical. It’s about connection, comfort, and dignity.
We’re proud to be a part in stories like this, and grateful to the families who trust us to step into those quiet, important moments. Because care, at its heart, is human.
If you or a loved one need fast, reliable medical support, Doctorcall is here for you 24/7. From home visits in London to video consultations and clinic appointments across the UK, our experienced private GPs are just a call or click away. Book here or call 0344 257 0345.