Doctorcall Featured in The Telegraph: Inside the World of the Luxury Travel Doctor

When people picture luxury travel, healthcare rarely comes to mind. Yet for guests staying in leading hotels, travelling by private train or arriving from overseas, fast access to high-quality medical care can make all the difference.

Doctorcall was recently featured in The Telegraph in an article that looks at this lesser-seen side of travel, the doctors who step in when someone becomes unwell away from home. It explores how visiting doctors can assess and treat guests where they are staying, reducing stress and avoiding the need to figure out an unfamiliar healthcare system.

How Doctorcall’s Hotel Visits Began

In the feature, our Founder, Dr Charles Levinson, recalls the first hotel visit he carried out more than three decades ago in London. That early call helped shape what would become Doctorcall’s visiting doctor service, built on a simple idea. Medical care should come to the patient.

Today, Doctorcall continues to support guests across London, responding when hotel and concierge teams need medical advice, assessment, or treatment for someone who is unwell.

Medical Care When You Are Away From Home

Falling ill while travelling can feel unsettling. Symptoms you might brush off at home can feel far more worrying in a new city, especially for international visitors, families, and older travellers.

Doctorcall’s visiting GPs are often called out for common concerns such as stomach upsets, infections, fevers, and respiratory symptoms. By seeing patients in their hotel, residence, or place of stay, our doctors can reduce disruption, help avoid unnecessary hospital visits, and provide reassurance at the point it matters most.

Working Closely With Hotels And Concierges

The article also highlights the role hotel teams play when a guest feels unwell. Concierges are often the first point of contact, and having a trusted visiting doctor service available helps them act quickly and confidently.

Doctorcall continues to work closely with hotel partners across London, supporting both guests and front-of-house teams with timely medical care.

Read The Full Feature

The full article, Inside the weird world of the luxury travel doctor, is available on The Telegraph website. A subscription may be required.

Read The Telegraph Feature

Note: This post summarises a third-party article for information. All rights and credit remain with The Telegraph.